EBS: Creating and Updating Alert Subscriptions in Everbridge Suite

Topic

A step-by-step guide on how to create and/or update Alert Subscriptions.

Description

How to Create New Alert Subscriptions

  1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
  2. Select Settings from the top menu bar.
  3. Select Organization from the drop-down menu.
  4. Select Contacts or Contacts/Assets from the menu on the left.
  5. Select Alert Subscriptions from the sub-menu.
  6. Click + Add in the top left corner.
  7. Proceed to fill in the Category Name and Subscription Name. (Select + Add Subscription for additional Subscription text boxes.)
  8. Optionally fill in a Sub-Subscription Name. Select + Add Item for additional Sub-Subscription Name text boxes.
  9. Click Save.

How to Update Existing Alert Subscriptions

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Select Settings from the top menu bar.
  3. Select Organization from the drop-down menu.
  4. Select Contacts or Contacts/Assets from the menu on the left.
  5. Select Alert Subscriptions from the sub-menu.
  6. Select the Category Name OR Subscription Name of the Alert Subscription in need of updating.
  7. Update the Category NameSubscription Name, and Sub-Subscription Names as needed.
  8. Click Save.
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