EBS: Integrating Alertus With Everbridge Suite

Topic:

Integrating Alertus with Everbridge.

Description:

Alertus is an Everbridge Partner providing desktop alerts, alert beacons, and digital signage. The Alertus Profile in Everbridge provides a way for personnel to relay important emergency alerts to Alertus endpoints when launching Notifications or Incidents from the Everbridge Manager Portal. Alertus profiles usually refer to Alertus signage/display in various locations. 

Example of when to use Alertus:

A college campus wants to inform people about a mock fire drill that will be taking place in one of the campus buildings. To do that, an Alertus Profile of the respective TV display's endpoint can be configured in the Everbridge Manager Portal. An Everbridge Notification could then be sent to the Alertus Profile of the building's TV display under Publishing Options of the Notification.

Everbridge to Alertus Integration

An Incident/Notification launched in Everbridge can activate Alertus (client-server software) endpoints.

Prerequisite: An Alertus Profile must be configured in Everbridge (any number of Profiles are allowed).

REST API or SOAP API 

The REST API or SOAP API is referred to as the Alertus Connector internally in Everbridge.

  1. Supported for both Notifications and Incidents.
  2. Setup the Alertus Profile under REST WEB SERVICES (for REST API) or SOAP WEB SERVICES (for SOAP API)

The differences between Classic (SOAP Web Services) and Advanced (REST Web Services) are:

  • Classic SOAP API is an older integration with the Alertus SOAP Web Services that allows alerts to be sent to only one Alertus Profile/Group,
  • Advanced REST API is an integration with the new Alertus REST Services and allows alerts to be sent to up to ten different combinations of Alertus Profiles/Groups.

Setting up the Integration

Configure an Alertus profile, then launch an Everbridge notification by selecting that profile under the publishing options of the notification.

Configure an Alertus profile

  1. Log in to the Everbridge Manager Portal and select the appropriate organization from the drop-down menu in the upper right-hand corner.
  2. Select Settings from the top menu bar.
  3. Select Organization from the drop-down menu.
  4. Select Publishing Options from the menu on the left.
  5. Select Alertus from the sub-menu. The Alertus Profile appears
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  1. Select + New REST Web Service under REST WEB SERVICES or + New SOAP Web Service under SOAP WEB SERVICES.
  2. Populate the fields. All fields are required.

Launch a Notification or Incident using the Alertus profile

This example shows the use of an Alertus profile in a notification.
  1. Log in to the Everbridge Manager Portal and select the appropriate organization from the drop-down menu in the upper right-hand corner.
  2. Select Notifications from the top menu bar.
  3. Select + New Notification from the drop-down menu.
  4. Under Publishing Options select the Alertus check box
  5. Choose an endpoint
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