EBS: What Level of Logging Exists in Everbridge Suite?

Question:

What level of logging exists in Everbridge Suite for user access and usage of system?

Answer:

Actions that generate records in the database are logged. Examples of such actions are:

  • logging in and out
  • record deletion
  • creating custom reports
  • sending or scheduling notifications
  • adding or deleting a contact to or from a group

Non-intrusive activities are not logged. Examples of such activities are:

  • opening a record
  • page navigation
  • reading a report

If you need access to specific logs of system usage, please reach out to your Everbridge Account Manager, or contact Everbridge Technical Support.

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