Question:

What level of logging exists in Everbridge Suite for user access and usage of system?

Answer:

Actions that generate records in the database are logged. Examples of such actions are:

• logging in and out
• record deletion
• creating custom reports
• sending or scheduling notifications
• adding or deleting a contact to or from a group

Non-intrusive activities are not logged. Examples of such activities are:

• opening a record
• page navigation
• reading a report

If you need access to specific logs of system usage, please reach out to your Everbridge Account Manager, or contact Everbridge Technical Support.