Question
When is a file attachment to a notification or incident sent as a link?
Answer
When attaching a file to a notification or incident in Everbridge Suite (Communications > Notifications > New Notification) you may see the following message appear:
Recipients will get the attachments as a link.
This message means the total combined file size of the attachment(s) is > 2 MB and <= 20 MB. Files of this size are sent as links rather than as part of the message body. For more information on file attachment guidelines, please see knowledge article EBS: Attaching Files to Notifications and Incidents in Everbridge Suite.
Article Feedback
Please sign in to leave a comment.