EBS: Is There a Way to Change the "Sent From" Name in Everbridge Member Portal Registration Emails?


Is there a way to change the Sent From name in Everbridge member portal registration emails?


No, The Sent From name seen in member portal registration emails cannot be changed.

The user that sends a member portal registration email from the Manager Portal, will be in the 'Sent From' field that the contact will see. As an alternative, creating a new user account with a desired name can be used to send the member portal registrations. See knowledge base article 000063425 - How to Add Users in Everbridge Suite at the Account and Organization Levels Both Manually and via an Upload File for more information on creating user accounts.

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