Properly formatting your text within a notification is a simple step to ensure your message is presented to your recipients exactly as planned. Depending on how you send your message, whether it be through SMS, voice calls, email, or other delivery methods, different formatting options can apply.

When creating an email or Everbridge mobile app message, you can further enhance your text by using rich text formatting.

To begin, click the checkbox next to, Use custom Email / Everbridge Mobile App message.

A new text field will appear with numerous tools to customize your message.

Enter the message regarding the emergency evacuation.

For example, here, styles like bold or italics can be added.

To insert an image, click the Insert Image button.

and enter the URL.

Fill in the text box with "www.everbridge.com"

Another way to insert an image is to click the image upload button.

And upload an image from your device.

Choose "Save."

Select the specific text.

To insert a link, highlight the text you would like to become the hyperlink. Then click the Insert Hyperlink button.

Enter the link and click Submit.

Select "For more information check out the FAQ's."

Rich text formatting can also be used when adding a web page message to a custom SMS notification.

Begin by selecting the checkbox next to, Use custom SMS message.

A secondary text field appears.

It's important to note that the message in this field is limited to 160 characters as it will appear as a text message to your recipients.

You can keep track of your character count as you type your message in real-time.

Below this text field is another checkbox add web page message.

By selecting this, your contacts who receive the SMS notification will also be sent a link to view a longer message through a web page.

Here the rich text editor, with options for imagery, and hyperlinks are available.

This is great if you have a longer in-depth message or notification that requires an image or website but still want to send the message via the SMS delivery method.

Let's insert a hyperlink for the Web Page Message FAQ's

Select this field

Write "www.go-everbridge.com" in the specified field

Choose "Save."

Keep in mind not all HTML text editors like these are created equal. Therefore it's important to be aware of formatting when pasting text into one of these rich text editor fields.

It's a good idea to first paste any copied text into a basic text editor like Notepad or Text Edit to strip out or remove any problematic formatting. This can also be done by using a keyboard shortcut.

After copying the text you want to use in your new notification, simply press Ctrl Shift V altogether if you're on a PC.

Or Option Command Shift V altogether if you're on a Mac.

The guide covered a comprehensive walkthrough of using Everbridge for employee training, including setting priorities, creating emergency messages, uploading images, and managing communication during evacuation procedures. Master the steps outlined to enhance your emergency communication protocols effectively.