Topic:

How to create a custom report that shows which notifications included a separate message for email notifications in Everbridge Suite.

Description:

To create a report that shows which notifications included a separate message for email notifications, follow the steps below:

1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
2. Click on the Reports tab from the top of the page.
3. From the Custom Reports pane, click Create Report.
4. From the Report type dropdown menu, select Notifications.
5. From the Notification Details dropdown menu, drag and drop the following data values into the DATA pane:
   • Message Title
   • Use Custom Email
6. From the Notification Details dropdown menu, drag and drop the Use Custom Email value into the FILTERS pane.
7. Set the Use Custom Email condition to true.
8. Select the radio button for the desired Search In and select a date range.
9. Select Preview Report to generate the report results. Selecting any of the Customized Email links from the Use Custom Email column will display the separate message in a new tab in your web browser. Separate message content will not show in an exported PDF or CSV file.
   1. The report results can be exported as a PDF of CSV file by selecting the corresponding icons.
   2. To save the report for later use, enter a name for the report in the text field beneath Save this report and then click Save.