EBS: How to Add an Email Header And/or Footer to Email Notifications in Everbridge Suite

Topic:

How to add an email header and/or footer to email notifications in Everbridge Suite.

Description:

To add an email header and/or footer to email notifications in Everbridge Suite follow the steps below. Note both the email header and email footer have a 2,500 character limit.

  1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
  2. Click the Settings tab from the top of the page.
  3. Click Notifications from the left of the page.
  4. Click Email - Header & Footer from the sub-menu.
  5. Fill in the required text. Note there are many formatting options available as well as other options such as adding URLs and images.
User-added image
  1. Click Save.

Help

If you click on the question mark next to Email - Header & Footer, you will get a detailed explanation to help you fill out these fields.

User-added image

You can insert a custom header and footer to your notifications sent via email using the Email Address 1, Email Address 2, Email Address 3, Email Address 4, or Email Address 5 delivery methods. If you use this option, then Everbridge Suite inserts this custom content into all email notifications, and your users do not have the option to view, edit, or disable this option in the notification form.

When you send a message via email, Everbridge Suite automatically inserts your custom header and footer before sending the email to the recipient.

You can add a header, a footer, or both. You can use up to 2,500 characters in each text box. Your header/footer can include an image. The image URL must end with an image format file extension. For example, .jpg, .png, or .svg.

In addition, in the footer, choose a System unsubscribe link or a Custom unsubscribe link. For Custom unsubscribe, type the unsubscribe link text. Click Save to activate custom content. (For unsubscribe details, see Unsubscribing from Notifications.)

NOTE: The custom header and footer might not appear exactly as configured on all email systems. The System Unsubscribe preview is always in US English; the actual output on the email notification will be in the language of the notification.

 
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