Question:
How are safety variable mappings used in incidents in Everbridge Suite?
Answer:
When contacts use the safety connection features on the Everbridge Mobile App to trigger incidents, safety variable mappings allow certain variables to be included in incidents. There are five safety fields that can be mapped with either a textbox or textarea incident variable:
NOTE: Before creating a safety variable mapping, create the incident variables that will be used by incident templates. For this example, a location variable is created.
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To create a variable mapping, follow the steps below:
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