Mobile: Configuring Safety Buttons for the Everbridge Mobile App for Custom Content (Sherpa)

Topic

How to configure safety buttons for the Everbridge mobile app for custom content (Sherpa).

Description

Custom safety buttons for the Everbridge Mobile App are configured in the Manager Portal. NOTE: If you do not see any of the options discussed below, please contact your Account Manager to have these options enabled. Reference this knowledge article for faster resolution.

Enable the Safety Features for the Organization

First, ensure that the safety features are enabled for the organization:

  1. Log in to the Manager Portal and select an organization from the upper right-hand side of the page.
  2. Click Settings.
  3. Click the Everbridge Mobile App sub-tab.
  4. Click Application Options.
  5. Click Safety and select the checkbox for Enable safety features in Everbridge Mobile App.
User-added image
 

Customize the Safety Buttons Displayed

Now that the safety features are enabled, under MANAGE SAFETY BUTTONS customize the buttons displayed.

  1. Click Add a custom button.
User-added image
  1. From the Type drop-down list, select Content.
  2. Enter a Name. (This will be the display name for the button on the Everbridge Mobile App.)
  3. Enter a Description.
  4. Click Replace Image.
  5. To change the image, click Upload on the bottom left, select the desired file and click Open.
  6. Adjust the size of the button with the - and + icons.
  7. Click Save.
  8. Select WHO CAN SEE THIS BUTTON? for the organization. Buttons may be configured to be visible to all contacts or their visibility may be limited based on user groups or rules.
  9. Under WHAT HAPPENS WHEN THIS BUTTON IS TAPPED? (SELECT AT LEAST ONE), type a message to your end users and link to the Sherpa website. Sample below:
User-added image
  1. Configure the URL with the link button shown above. Enter the URL, the text to display, a title, and whether to display in the current window or a new window.
  2. URL: https://apply.joinsherpa.com/travel-restrictions
User-added image
  1. Click Save to save the link.
  2. Click Save again to save the button.

Sherpa Button Example

User-added image
Was this article helpful?
0 out of 0 found this helpful

Article Feedback


While we can’t respond to you directly, we’d love to know how we can improve the article.

Please sign in to leave a comment.