Error

Contact Record Status:

Error Message:

NOTE: Contact Upload file failure error messages may be viewed under Contacts >  Uploads > . Clicking on the  icon next to the desired upload file brings you to the Upload Results page where the error is displayed.

Root Cause

This error means that a contact path country code was provided without a corresponding contact path value.

Solution

Only provide a contact path country code if a corresponding contact path value is included in the upload file to avoid this error. 

Example:

The following upload file would cause the above errors because "US" is provided in Phone Country 1, but no contact path value is provided in column Phone 1.

 

The following upload file is corrected. The country code value has been removed for column Phone Country 1 because a value for Phone 1 is not provided.