Problem:

Accessing the Everbridge CEM Suite member portal generates the following error:

Your connection is not private

Root Cause:

The member portal URL was shortened by a service such as bitly, which changes the URL. In this case 'support' was changed to 'ww2' which is not a valid URL for accessing the Everbridge member portal.

Solution:

Use the correct URL for the organization's member portal. To find the organization's member portal, see knowledge base article 000065873 - EBS: How to Access the Member Portal From the Manager Portal in Everbridge Suite