Error:

Contact Record Status:

Error Message:

NOTE: Contact Upload file failure error messages may be viewed under Contacts >  Uploads > . Clicking on the  icon next to the desired upload file brings you to the Upload Results page where the error is displayed.

Root Cause:

This error means that the group name provided is invalid. The "Groups#" portion of the error message indicates the position the invalid group is in. This error can have two different causes:

• The value in the Groups column has consecutive pipe symbols. (e.g., Alpha | Bravo || Charlie | Delta)
• A group name provided in the Groups column is longer than 260 characters. 

Solution:

Avoid consecutive pipe symbols and group names longer than 260 characters.  

Example 1:

The following upload file would cause the above errors because there are consecutive pipe symbols in the value for the Groups column. 

 

Example 2:

The following upload file would cause the above errors because one of the group names in the Groups column is over 260 characters long.