Error

Error Message:

Organization name required for account level upload: Organization Name

NOTE: This error will be seen at the Account level under the Contacts tab. Only Account Admin users have access to the Account level.

Root Cause

This error means that the Organization Name column is missing from the upload file and the file is uploaded at the Account level. 

Note that there is no column with header Organization Name in the above screenshot. 

Solution

Update the contact upload file with the Organization Name column, and populate a value for each contact in the file. Acceptable values are the names of the Organizations in the Account.

IMPORTANT: The Organization Name column is required only when performing an account level contact upload. When uploading contacts at the organization level (within a specific Organization), the Organization Name column is not required. Use the correct upload page (account level vs. organization level) for the file.