Error

Error Message:

• Organization name required for account level upload: Organization Name

NOTE: This error will be seen at the Account level under the Contacts tab. Only Account Admin users have access to the Account level.

Root Cause

This error means that the Organization Name column is missing from the upload file and the file is uploaded at the Account level. 

Solution

Update the contact upload file with the Organization Name column, and populate a value for each contact in the file. Acceptable values are the names of the Organizations in your Account. 

Example:

For example, the following file would cause this error:

 

Note that there is no column with header Organization Name. This column is required when uploading at the Account level. The example contact upload file below shows how the Organization Name column should be included and would prevent this error.