Topic:

Configuring contacts' ability to manage schedule availability from the Everbridge Member Portal.

Description:

The ability for contacts to manage their availability in the Member Portal can either be enabled or disabled using a setting found in the Organization. Disabling or enabling this feature can be done by following the steps below:

1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
2. Select Settings tab from the top menu bar.
3. Select Contacts and Groups or Contacts/Assets from the menu on the left.
4. Select Scheduling from the sub-menu.
5. Select the checkbox next to Enable schedule self-service for availability and replacement.
6. Click Save.

Important Notes About Reporting Unavailability

When contacts report unavailability in the Member Portal, please be aware of the following limitations:

• The Notes column is automatically populated with unavailability time and employee replacement information and cannot be manually edited.
• Currently, there is no built-in setting to limit the contacts listed under the Replacement section. This means all organization staff may be visible when selecting a replacement.