Problem:

The following error occurs when accessing the Everbridge Suite Manager Portal via a web browser:

You have encountered an error

Solution:

Resetting your web browser to its default settings can be a helpful solution if you are unable to log in to Everbridge Suite, or if an unwanted change has occurred within your browser, such as an unfamiliar toolbar appearing.

The following article demonstrates how to reset the settings for some of the more widely-used browsers: http://www.howtogeek.com/171924/how-to-reset-your-web-browser-to-its-default-settings/.

If you continue to experience the error message or other difficulties after resetting your browser settings, please contact Everbridge Technical Support.