Problem
When creating a new Alert Subscription in the Everbridge Manager Portal under Settings > Organization > Contacts and Groups > Alert Subscriptions, the following error occurs:
Subscription value is a duplicate.
![](/hc/article_attachments/19149878298139)
Root Cause
The root cause for this issue is unknown.
Workaround
Refresh the page. If you continue to receive the error, contact Everbridge Technical Support.
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