EBS: Can a Deleted Everbridge-Provided Conference Bridge in Everbridge Suite Be Restored?

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Question

Can a deleted Everbridge-provided conference bridge in Everbridge Suite be restored?

Answer

No. Deleted Everbridge-provided Conference Bridges cannot be restored if they are deleted, but a new one with the same name, number, and access code as the deleted one may be added. To do so, the access code of the deleted conference must be determined.

Finding the access code of the deleted conference

These bridges use the same conference number (6054688035), but each has its own conference access code. Conference access codes are incremental, so if one Conference Bridge is deleted, the remaining bridges can help determine what the access code should be.

Conference Bridge Access Codes.png

Using the example above, Everbridge Conference Bridge 4 was deleted, and the remaining conference access codes are as follows:

  • 14763339
  • 14763349
  • 14763359

We can determine that the conference access code for the deleted Conference Bridge is 14763369.

Using this information, a new Conference Bridge can be added with the name, number, and access code as the deleted Conference Bridge.

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