Question

Why does a contact have a "Last Modified By" value of "Member Portal", "Member API", or "Everbridge"?

Answer

A contact will have a "Last Modified By" value of "Everbridge" under the following circumstances:

• The contact registers for an organization's Member Portal and then logs in to the member application (e.g., the Everbridge Mobile app).
• The contact registers for the member application.
• The contact registers their mobile device for the member application.
• The contact logs in to the member application or the Member Portal via SSO.

A contact will have a "Last Modified By" value of "Member Portal" under the following circumstances:

• The contact saves a modification made to their profile in the Member Portal.

A contact will have a "Last Modified By" value of "Member API" under the following circumstances:

• The contact registers for a secure messaging app.
• The contact registers for a secure messaging app using a keyword.

Steps to find contacts by their "Last Modified By value" can be found in knowledge article EBS: Tracking When Contacts Make Changes to Their Profile in the Everbridge Member Portal.