EBS: Why Does a Contact Have a “Last Modified By” Value of “Member Portal”, “Member API”, or “Everbridge”?

Question:

Why does a contact have a "Last Modified By" value of "Member Portal", "Member API", or "Everbridge"?

Answer:

A contact will have a "Last Modified By" value of "Everbridge" under the following circumstances:

  • The contact registers for an organization's Member Portal and then logs in to the member application (e.g., the Everbridge Mobile app).
  • The contact registers for the member application.
  • The contact registers their mobile device for the member application.
  • The contact logs in to the member application or the Member Portal via SSO.

A contact will have a "Last Modified By" value of "Member Portal" under the following circumstances:

  • The contact saves a modification made to their profile in the Member Portal.

A contact will have a "Last Modified By" value of "Member API" under the following circumstances:

  • The contact registers for a secure messaging app.
  • The contact registers for a secure messaging app using a keyword.

Steps to find contacts by their "Last Modified By value" can be found in Knowledge Base Article 000015589 - How to Track When Contacts Make Changes to Their Profile in the Member Portal.

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