EBS: What Is a Polling Notification Used for in Everbridge Suite?

Question:

What is a polling notification used for in Everbridge Suite?

Answer:

Polling notifications are used so that a notification is sent to contacts with a list of options that they can respond with.

Send a polling notification by following the steps listed below:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Notifications tab from the top of the page.
  3. Click on New Notification.
  4. Under the message body, click the radio button for Polling.
  5. Enter a response in the text field beneath Text Response.
    1. More text responses can be created by selecting the Add Another link.
  6. Complete the rest of the notification as desired and send.

Polling notification results are available from the notification details page:

  1. Click on the Notifications tab from the top of the page.
  2. Click on the title of the desired notification from the notification history list.
  3. View the results of responses or click on Delivery Details to view contact specific polling results.

More information regarding polling notifications and other message types can be found in Knowledge Base Article 000048504 - What Are the Different Notification Types in Everbridge Suite?

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