Topic

Text character limits when creating Incident information variables in Incident Communications.

Description

Two types of text fields are available when creating Incident information variables: Textbox and Textarea. Text limits for these variable types are as follows:

• A textbox has a limit of 1-399 characters of text.
• A textarea can be defined with a limit between 100 - 50,000 characters of text.

To create a Textbox or Textarea variable:

1. Log into the Everbridge Manager Portal and select your Organization.
2. Navigate to Communications > Incidents > Variables.
3. Select New Variable at the top of the page.
4. Choose the variable type from the dropdown menu. In this case, select either Textbox or Textarea.
5. Name the variable.
6. Optionally, include text for a tooltip. 
7. Enter the character limit in the Limit field.
8. Click OK.

In the examples below, the Textbox limit has been set to 260 characters and the Textarea limit has been set to 4000 characters.