EBS: Supported Public Key Formats for Connecting to Everbridge Suite via SFTP



Supported public key formats for connecting to Everbridge Suite via SFTP.


Everbridge Suite supports SSH-RSA and SSH2 format public keys.

How to Generate a new SSH key

Any SSH key management tool can be used to generate a new key, for this example Git Bash is used.

  1. Open Git Bash.
  2. Use the command below to generate a new SSH key.
    1. $ ssh-keygen -t rsa [-b 4096] [-C "your_email@example.com"]
      1. NOTE: The argument -b and -C is optional, argument -b specifies the key size. The Everbridge system support three kinds of key size; 2048, 4096, and 3072.
  3. When prompted to "Enter a file in which to save the key," press Enter. This accepts the default file location.
    1. Optionally, select a file in which to save the key (/c/Users/you/.ssh/id_rsa): [Press Enter]
  4. At the prompt, press Enter to set an empty passphrase.
    1. Optionally, enter a passphrase : [Type a passphrase].
    2. Enter same passphrase again: [Type passphrase again].

There will be two files "ssh" and "ssh.pub" in the folder. The text in the ssh.pub file is the public key.

Add the Public Key to an Everbridge Organization

Once a public key is generated, it can be added to an Everbridge organization so that contacts can be uploaded securely using SFTP. Follow the steps below to add a public key to an Everbridge organization:
  1. Login to the Manager Portal and select the desired organization from the upper right-hand side of the page.
  2. Click on the Settings tab.
  3. Click on Contacts and Groups from the left-hand side of the page.
  4. Click on Secure FTP.
  5. Select the radio button next to Public Key.
  6. Enter an SFTP Key Name.
  7. Copy the text from the ssh.pub file and paste it in the text box next to SFTP Public Key:.
  8. Click Add.
Was this article helpful?
0 out of 0 found this helpful

Article Feedback

Please sign in to leave a comment.