EBS: What Are the Maximum Number of Conditions That Can Be Used in an Incident Template in Incident Communications?

Question:

What are the maximum number of conditions that can be defined in an incident template found under Incidents > Templates > Create/Edit Template > Settings > Condition?

Answer:

The platform defaults to 50 conditional statements.  This can be changed on the back-end, but adding additional statements can cause performance issues when editing the templates so it is not recommended.  If 50 conditions is not enough, Everbridge recommends using incident rules instead.

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