Question

What are the requirements for sending SMS messages in other countries?

Answer

SMS delivery limitations based on Everbridge system records are maintained in the Everbridge Support Center under Global SMS Codes in the top menu bar.

1. Log in to the Everbridge Support Center

2. Select Global SMS Codes at the top of the page.

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Challenges with International SMS Delivery

International SMS delivery involves complex interactions between multiple systems, including the sender platform, downstream providers, local carriers, and recipient networks. Some common challenges include:

• Sender ID randomization by certain carriers

• Message segmentation affecting longer messages

• Limitations with two-way communication

• Varied carrier policies across different countries

These factors can impact delivery reliability, response tracking, and communication effectiveness when sending SMS messages internationally. For country-specific SMS delivery information, please see the Global SMS Codes document mentioned above.