Problem:

Contacts managing their availability on a calendar in the Everbridge Mobile app generates the error:

You have no permission for this feature. (11321)

Root Cause:

Schedule self service for availability and replacement is disabled for the Everbridge Mobile App.

Solution:

The ability for contacts to manage their availability in the Everbridge Mobile app must be enabled by following the steps below:

1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
2. Select Settings tab from the top menu bar.
3. Select Contacts and Groups or Contacts/Assets from the menu on the left.
4. Select Scheduling from the sub-menu.
5. Select the checkbox next to Enable schedule self-service for availability and replacement.
6. Click Save.