EBS: How to View the Notification History for Your Organization in Everbridge Suite

Topic:

How to view the notification history for your organization in Everbridge Suite.

Description:

Notification history can be viewed by either stepping through the Active/History sub-tab, or by creating a custom report.

NOTE:

Only notifications from the last 18 months will be available when searching from the Active/History sub-tab or when creating a report.

Active/History Sub-tab

Notification Active/History
  1. Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
  2. Choose the Notifications tab from the top of the page.
  3. From the bottom of the page, choose Jog Forward to step forward one page at a time, or to step to the last page, respectively.

Custom Report

Custom Report for Notifications
  1. Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
  2. Choose the Reports tab from the top of the page.
  3. Choose the Create Report button.
  4. From the Notification and Delivery Details dropdown menus, drag and drop the desired fields to return into the DATA pane.
  5. From the Notification and Delivery Details dropdown menus, drag and drop the desired fields to filter into the FILTERS pane.
  6. Select the radio button for the desired Search In parameter. The parameter can be a number of months, or a date range. 
  7. Select Preview Report to generate the report results.
    1. In the report to the right, we are generating a report that would show the notification ID, the sender, the send date, and the type of notification for all notifications sent between June 1, 2015 and July 1, 2015.
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