EBS: Selecting All Organization Contacts for a Message or Notification in Everbridge Suite

Topic

Selecting all organization contacts for a message or notification.

In a crisis, there may be instances where all your contacts need to be informed at once.

Go to manager.everbridge.net

1. Dashboard

The best way to send a message to all contacts is by creating a Rule that contains all of the contacts in the organization.

Dashboard

2. Dashboard

To do this, hover over Contacts and Click Rules.

Dashboard

3. Rules

Access the Delete, Add, and Reset options.

Rules

4. Rules

Click Add to create a new Rule.

Rules

5. Add Rule

And name the Rule.

Add Rule

6. Add Rule

Fill in "All Contacts"

Add Rule

7. Add Rule

Select the field labeled "Rule Name."

Add Rule

8. Rule Conditions

Now, we will set a filter that adds all the Contacts from when the Organization was created.

Rule Conditions

9. Rule Conditions

Click the drop-down field and look for Last Modified On.

Rule Conditions

10. Rule Conditions

This simply means that when this Rule is used, the system will select Contacts based on the dates they were Last Modified.

Rule Conditions

11. Rule Conditions

Similarly, click the drop-down condition again and select is after.

Rule Conditions

12. Rule Conditions

Now from the Calendar button.

Rule Conditions

13. Rule Conditions

Choose a date before all the Contacts were created in your Organization.

Rule Conditions

14. Rule Conditions

Enter "201420152016201720182019202020212022202320242025202620272028202920302031203220332034" in the provided field

Rule Conditions

15. Rule Conditions

Use the dropdowns or the arrows to navigate the Calendar to choose the Date.

Rule Conditions

16. Rule Conditions

Choose the field labeled "Rule Name."

Rule Conditions

17. Rule Conditions

In case you would like to add more Conditions you can utilize the AND, OR options as seen here. Since we need all contacts, the conditions we've set are good to go.

Rule Conditions

18. Add Rule

Click Contact Preview to review all the Contacts we've added.

Add Rule

19. Contact Preview

Save the changes made.

Contact Preview

20. Add Rule

Once done, click Save.

Add Rule

21. Rules

You've successfully created a Rule.

Rules

22. Rules

Now, while creating a New Message,

Rules

23. Create Notification

You can select the Rule titled All Contacts.

Create Notification

24. All Contacts Rule

To quickly add the entirety of your Organization's Contacts when creating a message.

All Contacts Rule

25. All Contacts Rule

Confirm by clicking "OK."

All Contacts Rule

26. Create Notification

Before sending out a message reflect on whether it needs to be sent to all contacts within your Organization.

Create Notification

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