EBS: Selecting All Organization Contacts for a Message or Notification in Everbridge Suite

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Selecting all organization contacts for a message or notification.

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Create an All Contacts Rule

To create a rule that selects all contacts, follow these steps:

  1. Log in to the Manager Portal and select the desired organization from the upper left-hand corner.

  2. Click on the Contacts tab from the top of the page.

  3. Click on the Rules sub-tab.

  4. Click +Add.

  5. Enter All Contacts as the Name of the rule.

  6. In the Custom Filters pane next to Add Filter Search, select the Created On field under CONTACT DETAILS from the drop-down menu.

  7. Select is equal to or after for the Condition in the drop-down menu.

  8. Click on the calendar icon next to the Value field to select a date for when your organization was created or earlier.

  9. Click Save.

Once the rule is created, select the rule in a notification and send.

Ensuring Valid Phone Delivery Method

To ensure that voice calls can be made to all contacts, make sure that all employee contact records have a valid Phone 1 delivery method selected. This is required for the system to make voice calls.

Sending Email to All Users

To send an email to all users in your Everbridge system:

  1. Create the "All Contacts" rule as described above.

  2. Create a new notification.

  3. Use the 'All Contacts' rule to select the contacts for the notification.

  4. Choose 'Email' as the delivery method.

  5. Compose and send your email.

This method allows you to easily send an email to all users in your Everbridge system.

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