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EBS: How to View Errors That Occur When Uploading Contacts With SFTP (Secure File Transfer Protocol) in Everbridge Suite

Updated
Diane McCoy

Topic:

How to view errors that occur when uploading contacts with SFTP (Secure File Transfer Protocol)

Description:

NOTE:

For help understanding how SFTP works with the Everbridge Suite, please view the following article: SFTP Access Guide & FAQ.
WinSCP Results

If your attempt to upload contacts with SFTP was unsuccessful, the errors can be reviewed by following the steps listed below:

  1. From the open session window in WinSCP, open the result folder.
  2. Right click on the desired file and choose Download.
  3. After the file has completed downloading, open it to view the errors.
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