EBS: How to Search for Contacts by Their Phone Number or Email Address in Everbridge Suite

Topic:

How to search for contacts by their phone number or email address in Everbridge Suite.

Description:

Find contacts by using their phone number or email address by following the steps below:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click the Contacts tab from the top of the page.
  3. Select the Advanced search link from the right of the page.
  4. Create a search with the following attributes:
    1. Field: Delivery Method Value
    2. Condition: contains
    3. Value: a phone number or email address
      1. Omit hyphens when entering a phone number.
  5. Click Search to display the contacts whose delivery method values contain the entered text.
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