EBS: How to Search for Contacts by Their Phone Number or Email Address in Everbridge Suite


How to search for contacts by their phone number or email address in Everbridge Suite.


Find contacts by using their phone number or email address by following the steps below:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click the Contacts tab from the top of the page.
  3. Select the Advanced search link from the right of the page.
  4. Create a search with the following attributes:
    1. Field: Delivery Method Value
    2. Condition: contains
    3. Value: a phone number or email address
      1. Omit hyphens when entering a phone number.
  5. Click Search to display the contacts whose delivery method values contain the entered text.
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