EBS: Microsoft Teams Limitations Impacting Everbridge Smart Channel MS Teams Integrations
The following Microsoft Teams limitations could have an impact on the Everbridge Smart Channel "MS Teams" integration. If you encounter any of these issues, make sure to check the Microsoft Teams limitations.
Number of channels per team
The number of channels per team includes archived and deleted channels up to 30 days after deletion.
Number of teams a user can create
Subject to a 250 object limit
Any directory object in Azure Active Directory counts towards this limit. Global administrators are exempt from this limit, as are apps calling Microsoft Graph using "application permissions".
Everbridge uses "delegated permissions". This means the "signed-in user" who set up the integration must be changed every 250 teams/channel created (if you are using the option to create a team/channel for an incident). The integration will have to be revoked and reset with a different user.
Number of people in a video or audio call from chat
If you want to launch a meeting (video or audio call) from a chat, you will be limited to 20 people in the call.
Microsoft Teams will not support Internet Explorer 11
Although Microsoft 365 apps and services will not support Internet Explorer 11 starting 2021–Aug–17, Microsoft Teams will not support Internet Explorer 11 starting earlier, on 2020-Nov-30. You might encounter issues when navigating from the Everbridge Manager Portal to MS Teams.
NOTE: Internet Explorer 11 is a component of the Windows operating system and follows the Lifecycle Policy for the product on which it is installed. Microsoft recommends using Microsoft Edge as your default browser and supports Internet Explorer 11 for backward compatibility.