Topic:

Email notification character limit in Everbridge Suite.

Description:

Email notifications have a limit of 2500 characters. When text is entered into the message body portion of a notification, a counter displays the amount of remaining available characters.

If an email notification needs to exceed the 2500 character limit, or include custom content, such as HTML formatting, the Include a separate message for email notifications option can be used. There is no character limit when using the separate message option, but there is a 1 MB total size limit.

For more information on including separate messages for email notifications, please view the following articles:

• Sending Rich Text Email Notifications
• Inserting HTML into Notifications