EBS: How to Remove the Subject Line From SMS Messages Sent to Contacts in Everbridge Suite


How to remove the subject line from SMS messages sent to contacts.


Disabling SMS Subject Line

Yes. SMS message notifications use the Title of a notification for the subject line. Follow the steps below to disable the subject from showing in all SMS message notifications:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Settings tab from the top of the page.
  3. Click Notifications from the left.
  4. Click SMS Options from the sub-menu.
  5. Next to Include Title in SMS messages, select the radio button for No.
  6. Click Save.
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