EBS: How to Remove the Subject Line From SMS Messages Sent to Contacts in Everbridge Suite

Topic:

How to remove the subject line from SMS messages sent to contacts.

Description:

Disabling SMS Subject Line

Yes. SMS message notifications use the Title of a notification for the subject line. Follow the steps below to disable the subject from showing in all SMS message notifications:

  1. Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
  2. Click on the Settings tab from the top of the page.
  3. Click Notifications from the left.
  4. Click SMS Options from the sub-menu.
  5. Next to Include Title in SMS messages, select the radio button for No.
  6. Click Save.
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