EBS: Credentials Are Not Working for IPAWS Certificates in Everbridge Suite

Problem:

IPAWS credentials are not working for IPAWS certificates.

Root Cause:

Credentials for IPAWS test and live certificates are managed by FEMA.

Solution:

For help regarding credentials and other IPAWS related error messages, please contact IPAWS technical support directly at: http://www.fema.gov/integrated-public-alert-and-warning-system-contact-us.

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