Topic

Incident-Zone notification best practices.

Description

Follow the suggestions below for tips on using Incident-Zone notifications.

When Launching a Notification with an Incident Zone

• Use polygons that are at least 200 x 200 meters for more effective use of a recipient device’s geo-location
• Verify that the Everbridge Mobile App is enabled as a delivery method
• Ensure that the Incident-Zone checkbox is selected

Contacts Using the Everbridge Mobile App Should

• Allow the app to deliver push notifications
• Allow the app to use the device’s background location services
• Keep the app running in the background
• Do NOT close, delete, or uninstall the app