Topic:
Incident-Zone notification best practices.
Description:
Follow the suggestions below for tips on using Incident-Zone notifications.
When Launching a Notification with an Incident Zone
- Use polygons that are at least 200 x 200 meters for more effective use of a recipient device’s geo-location
- Verify that the Everbridge Mobile App is enabled as a delivery method
- Ensure that the Incident-Zone checkbox is selected
Contacts Using the Everbridge Mobile App Should
- Allow the app to deliver push notifications
- Allow the app to use the device’s background location services
- Keep the app running in the background
- Do NOT close, delete, or uninstall the app
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