EBS: How to Link a Group to a Calendar in Everbridge Suite and the Purpose for Doing So

Topic:

How to link a group to a calendar in Everbridge Suite and the purpose for doing so.

Description:

Linking a group to a calendar allows notifications to be sent to the on-call staff defined in the calendar. If there are no on-call contacts on the linked calendar, the notification is sent to all contacts in the selected group.

To link a Group to a Calendar

  1. Log in to the Manager Portal and select the appropriate organization from the drop-down menu in the upper right-hand corner.
  2. Select Contacts/Assets from the top menu bar.
  3. Select Contacts > Groups from the drop-down menu.
  4. In the Linked Calendar drop-down menu, select a calendar. If the calendar is active, a link is displayed.
  • Only an active calendar can be selected.
  • There can be only one calendar linked to a specific group.
  • There can be more than one group linked to the same calendar.
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To target a Group linked to a Calendar as part of a Notification

When a notification or incident notification targeting a group is sent, each selected group will be checked for a linked calendar before broadcasting so that the notification is sent to the on-call contacts on the linked calendar. If the group is sequenced, it will honor the sequence. If there are no on-call contacts on the linked calendar, the notification will be sent to all contacts in the selected group. If the group is sequenced, the sequence is honored.
  1. Log in to the Manager Portal and select the appropriate organization from the drop-down menu in the upper right-hand corner.
  2. Select Incidents from the top menu bar.
  3. Select Templates from the drop-down menu.
  4. Select and Edit your template.
  5. Select Contacts from the menu on the left.
  6. Under Groups select your targeted Group.
  7. Under SENDING OPTIONS select the checkbox next to Send to linked calendar for all selected groups.
  8. Click Save.
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