Topic:
How to attach an image to be sent from an incident template in Everbridge Suite Incident Communications.
Description:
To attach an image to an incident template so that it will be sent when an incident is launched, follow the steps below:
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- An attached image will only appear in the email portion of the notification.
- The incident template must have at least one email delivery method selected.
- Up to five images can be attached, with a maximum single image size of 2MB, and a maximum combined size of 2MB.
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- Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
- Click on the Incidents tab from the top of the page.
- Click on the Templates sub-tab.
- Click the New Incident Template button or the pencil icon next to an existing template
- Select Form & Message from the left of the page, and then click the Outgoing Message tab from the Preview & Edit pane.
- Click the Attach Files link at the bottom of the template and select the desired image.
- Create the rest of the template as desired and click Save.
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