Topic
How to delete Contacts in Everbridge Suite.
Description
Contacts can be deleted in the Manager Portal through the Contacts tab or by uploading a CSV file. Follow the sections below for steps on both methods.
Deleting Multiple Contacts
- Log in to the Manager Portal and select the relevant Organization from the upper right-hand corner.
- Click on the Contacts tab.
- Select the checkbox next to the desired contact name(s).
- Click Delete and then confirm by clicking Yes.
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Deleting Contacts via Upload
To delete Contacts via upload follow the steps listed below:
NOTE: When uploading a file to delete contacts, the External ID is the only value required to properly delete Contacts from an Organization.
- Log in to the Manager Portal and select the relevant Organization from the upper right-hand corner..
- Click on the Contacts tab.
- Click on the Uploads sub-tab.
- Click on Upload to portal.
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- Click on the Upload Contacts link and select the CSV file.
- Select the radio button for Delete.
- Click Upload to portal.
- Deleted contacts can be restored within 30 days.
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