Topic

How to configure password expiration in Everbridge Suite.

Description

Note: The password policy feature only applies to non-SSO (break-glass) accounts, not to SSO accounts.

Account Administrators can set whether users' passwords expire, the password expiration time, and if users receive a password expiration reminder.

By default, passwords are set to expire every 90 days. Setting a password expiration policy can only be done within the account's settings.

• Only account administrators can view and/or set a password expiration policy.

• Setting a password expiration policy affects all organizations and roles within the account.

• Changing the password expiration settings will take immediate effect. For example, if the expiration is set to 365 days, then changed to 90, users with non-SSO accounts who have not changed their password in 100 days would suddenly need to change their password.

• By default, if no password expiration is defined, passwords never expire.

• If you need additional password policy options (e.g., 30 or 60 days), you can submit an enhancement request through the Ideas page in the Everbridge Support Center.

To set the password expiration policy for all Everbridge Suite users, follow the steps below:

1. Log in to the Everbridge Manager Portal

2. Select Settings > Organization > Security > Password Policy

3. Toggle Expiration to On

4. Define your policy (options available are 90, 180, or 365 days)

5. Click Save

In the example below, password expiration is set for 365 days and users are not reminded of the upcoming expiration.