EBS: Creating an Account Administrator in Everbridge Suite

Topic

How to create an Account Administrator in Everbridge Suite.

Description

 

This guide will walk you through creating an Account Administrator in Everbridge. IMPORTANT: Only Account Administrators can create other Account Administrators.

1. Login Page

Sign in to the Manager Portal using your Account Administrator credentials.

Login Page

2. Manager Portal

Ensure you are at the Account level.

Manager Portal

3. Add New User

There are two ways to create a new user. 1) Select "Users", then select "+ Add User". or

Add New User

4. New User

2) Select "New User".

New User

5. General Information

Fill in the General Information fields for the new user. Required fields are preceded by a red asterisk.

General Information

6. First Name

Enter the "First Name".

First Name

7. Last Name

Enter the Last Name.

Last Name

8. Email Address

Enter the Email Address/

Email Address

9. Time Zone

Enter the Time Zone.

Time Zone

10. Account

Select the Account from the drop-down menu. Note all your Organizations are available here as well. To continue creating an Account Administrator, select the Account.

Account

11. Role Information Pane

The first value under Role Information determines whether the role being added is at the Account level or the Organization level. Leave this set to "Account Level."

Role Information Pane

12. Role Information Pane

The second value under Role Information is the name of the Role. Leave this set to "Account Admin".

Role Information Pane

13. Assign Role

Select "+ Assign" to assign the Role.

Assign Role

14. Role Assigned

Note the "Account Administrator" Role has been assigned to the new user.

Role Assigned

15. Save

Click "Save".

Save

Thank you.

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