EBS: How a User Can Change Their Security Question/Answer in Everbridge Suite

Topic

How a user can change their security question/answer in Everbridge Suite.

Description

The security question (also referred to as a hint question) and the security question answer can be changed by following the steps below:

  1. Log in to the Everbridge Manager Portal
  2. Click on the profile icon
  3. Select My Account 
  4.  
screenshot of how to get to user profile
  1. Select Change Security Question and choose the new security question from the Question drop-down menu
  1. Select the checkbox next to Show answer and enter the security answer in the Answer field
Note: The security question answer is case sensitive
  1. Enter the password for the Everbridge Suite account in the Password field
  1. Click Save
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