Question:

How does a group manager add or remove a contact to or from a group in Everbridge Suite?

Answer:

Follow the steps below to add or remove a contact to or from a group as a group manager in Everbridge Suite:

1. Log in to the Manager Portal and select the appropriate organization from the upper right-hand corner.
2. Select Contacts or Contacts/Assets from the top menu bar.
3. Select Groups from the drop-down menu.
4. Select the applicable group from the menu on the left.
5. There are three options:
   1. Move
   2. Remove
   3. Add Contact
      • Add existing contacts to this Group
      • Add a new contact to this Group.
6. Choose Move to move a contact from the current group to a different group.
7. Choose Remove to remove a contact from the current group
8. Choose Add Contact > Add existing contacts to this Group or Add a new contact to this Group to add a contact to the current group.