Environment

Android
iOS

Topic

How to Block or Opt Out of Receiving Notifications From Everbridge Suite on Android & iOS Devices.

Description

It is always best to work with the organization that is sending the notifications to manage your contact information. This way, you can control what contact methods are kept on file and what types of notifications you will receive.

If you are unable to reach the organization that is initiating the undesired messages or if you are otherwise unable to get the messages to stop, you can still configure your personal device to block messages that are being routed through Everbridge. This should only be used as a last resort, as it provides users with less flexibility and can result it preventing desired critical communications from reaching you.

Note: Use extra caution when considering the methods below on shared or company-owned devices. Blocking Everbridge messages from one organization on your device will prevent messages from ANY organization that uses Everbridge for critical communications. This may not be desirable for you or for others sharing the device.

Blocking Calls & Messages on Android

Blocking phone numbers or contacts on your Android devices is dependent on the app you are using the OS version and the device vendor. Please contact your vendor for information.

Blocking Calls & Messages on iOS

Block phone numbers, contacts and emails on your iOS device by following the steps here: https://support.apple.com/en-us/HT201229