How to block/opt out of receiving Notifications from Everbridge on Android & iOS Devices.
It is always best to work with the organization that is sending the notifications to manage your contact information. This way, you can control what contact methods are kept on file and what types of notifications you will receive.
If you are unable to reach the organization that is initiating the undesired messages or if you are otherwise unable to get the messages to stop, you can still configure your personal device to block messages that are being routed through Everbridge. This should only be used as a last resort, as it provides users with less flexibility and can result it preventing desired critical communications from reaching you.
Use extra caution when considering the methods below on shared or company-owned devices. Blocking Everbridge messages from one organization on your device will prevent messages from ANY organization that uses Everbridge for critical communications. This may not be desirable for you or for others sharing the device.
Blocking Calls & Messages on Android
The steps taken to prevent your device from receiving or notifying you of incoming notifications will vary based on the version of Android used, your device model, and the apps you have installed. The steps shown below are for the default Android apps on the current Android OS version (5.0), but similar options should be available for other Android devices.
To block phone calls using Contacts:
To block SMS messages using Hangouts:
Blocking Calls & Messages on iOS
You can add someone to your blocked list from the Phone, FaceTime, Contacts, or Messages app (taken from https://support.apple.com/en-us/HT201229):
To view or edit your blocked list:
You can see the contacts and phone numbers that you've blocked in Settings under Phone, FaceTime, or Messages: