Topic

How to add Contacts to multiple groups simultaneously in Everbridge Suite.

Description

There are two ways to add contacts to multiple groups simultaneously:

1. Via a CSV file.
2. Via the manager portal user interface (UI).

Video

Written

Method 1: How to add contacts to multiple groups simultaneously via a CSV upload file

See knowledge article EBS: How to Add Contacts to Groups via an Upload File in Everbridge Suite.

Method 2: How to add contacts to multiple groups simultaneously via the manager portal user interface (UI):

1. Select the respective contacts.
2. Click Add to Groups.
3. Select the groups to which the contacts should be added.
4. Click Add to Groups.

Please see the GIF below for a visual guide.