EBS: How to Add Contacts to Multiple Groups Simultaneously in Everbridge Suite

Topic:

How to add contacts to multiple groups simultaneously in Everbridge Suite.

Description:

There are two ways to add contacts to multiple groups simultaneously:

  1. Via a CSV file.
  2. Via the manager portal user interface (UI).

Video:

 

Written:

Method 1: How to add contacts to multiple groups simultaneously via a CSV upload file

See Knowledge Base Article 000048620 - Uploading Contacts: How to Add Contacts to Groups via an Upload File.

 

Method 2: How to add contacts to multiple groups simultaneously via the manager portal user interface (UI):

  1. Select the respective contacts.
  2. Click Add to Groups.
  3. Select the groups to which the contacts should be added.
  4. Click Add to Groups.

Please see the GIF below for a visual guide.

 
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