EBS: Dispatchers Cannot See Notifications That Were Sent by Other Users in Everbridge Suite


Dispatchers cannot see notifications that were sent by other users in Everbridge Suite.

Root Cause:

Users with the dispatcher role will only be able to access the notifications its specific role has sent. For instance, a dispatcher role would not be able to stop, rebroadcast, or follow up a notification if it had been sent by an account or organization administrator, or even a different dispatcher role.


Give dispatchers multiple roles to access notifications sent by other dispatchers.

Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.