EBS: Event Log Report for Security and Contact Management Events in Everbridge Suite

lock-solid.svg

Topic

Event Log Report for Security and Contact Management Events in Everbridge Suite.

Description

The Event Log Report is a text-formatted report that can be downloaded by Account Administrators. The report has two options:

  • Security Events: Reports all Security Events across all organizations for that account for the last 12 months.
  • Contact Management Events: Reports Contact Management Events for that account across all organizations for the last 12 months.

MPORTANT: For detailed information on what information is reported in the Event Log see the Online Help from the Everbridge Manager Portal. Once logged in to the online help, search for "Event Log Report". (Note: a direct link to the relevant section in the online help cannot be added here because the online help URL changes with each product release.)

Accessing the Report

  1. Log in to the Everbridge Manager Portal as an Account Administrator
  2. Select Settings > Security > Event Log Report
  3. Enter a date range (dates must be within a single calendar month and within the past 12 months)
  4. Select Security or Contact Management from the Report Type drop-down menu

elog.jpg

  1. Click Generate Log Report (the report is generated in the background and sent to your email)

elog2.jpg

Examples

Security Event Log Report

Here is an example of John Smith sending an invite to another user Davey Jones.

Account Name: Everbridge County

Organization Name

Affected Organization Names

Product Name

Entity Type

Event Area

Event Name

Initiation User Name

Affected User Name

Entity Info

Origination IP Address

Event Time

Event Result

Winchester Org

Winchester Org, Davey Org

Manager Portal

Security

User

Send Invite

John Smith

Davey Jones

Send Invite, User name is John Smith

1.2.3.4

2021-04-12T03:59:20 PDT

Success

 

Contact Management Event Log Report

Here is an example of Perry Scope downloading a contact record for Cherry Blossom via a contact download file.

Organization Name

Affected Organization Names

Product Name

Entity Type

Event Area

Event Name

Initiation User Name

Affected Name

Entity Info

Origination IP Address

Event Time

Event Result

Chino Valley Organization

Chino Valley Organization

Manager Portal

Contact Management

Event

Download

Perry Scope

Cherry Blossom

Async download contact through contact page success, user name is Perry Scope

1.2.3.4

2021-06-10T08:35:19 PDT

Success

Chino Valley Organization

Chino Valley Organization

Manager Portal

Contact Management

Event

Download

Perry Scope

Cherry Blossom

download contact through contact page success, file name is Chino Valley Org_contacts_1639389950950.zip, user name is Perry Scope

1.2.3.4

2021-06-16T09:45:20 PDT

Success

Was this article helpful?
0 out of 0 found this helpful

Article Feedback


While we can’t respond to you directly, we’d love to know how we can improve the article.

Please sign in to leave a comment.