Topic
Event Log Report for Security and Contact Management Events in Everbridge Suite.
Description
The Event Log Report is a text-formatted report that can be downloaded by Account Administrators. The report has two options:
- Security Events: Reports all Security Events across all organizations for that account for the last 12 months.
- Contact Management Events: Reports Contact Management Events for that account across all organizations for the last 12 months.
IMPORTANT: For detailed information on what information is reported in the Event Log see the Online Help from the Everbridge Manager Portal. Once logged in to the online help, search for "Event Log Report". (Note: a direct link to the relevant section in the online help cannot be added here because the online help URL changes with each product release.)
Accessing the Report
- Log in to the Everbridge Manager Portal as an Account Administrator
- Select Settings > Security > Event Log Report
- Enter a date range (dates must be within a single calendar month and within the past 12 months)
- Select Security or Contact Management from the Report Type drop-down menu
- Click Generate Log Report (the report is generated in the background and sent to your email)
Examples
Security Event Log Report
Here is an example of John Smith sending an invite to another user Davey Jones.
|
Account Name: Everbridge County |
|||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Organization Name |
Affected Organization Names |
Product Name |
Entity Type |
Event Area |
Event Name |
Initiation User Name |
Affected User Name |
Entity Info |
Origination IP Address |
Event Time |
Event Result |
|
Winchester Org |
Winchester Org, Davey Org |
Manager Portal |
Security |
User |
Send Invite |
John Smith |
Davey Jones |
Send Invite, User name is John Smith |
1.2.3.4 |
2021-04-12T03:59:20 PDT |
Success |
Contact Management Event Log Report
Here is an example of Perry Scope downloading a contact record for Cherry Blossom via a contact download file.
|
Organization Name |
Affected Organization Names |
Product Name |
Entity Type |
Event Area |
Event Name |
Initiation User Name |
Affected User Name |
Entity Info |
Origination IP Address |
Event Time |
Event Result |
|---|---|---|---|---|---|---|---|---|---|---|---|
|
Chino Valley Organization |
Chino Valley Organization |
Manager Portal |
Contact Management |
Event |
Download |
Perry Scope |
Cherry Blossom |
Async download contact through contact page success, user name is Perry Scope |
1.2.3.4 |
2021-06-10T08:35:19 PDT |
Success |
|
Chino Valley Organization |
Chino Valley Organization |
Manager Portal |
Contact Management |
Event |
Download |
Perry Scope |
Cherry Blossom |
download contact through contact page success, file name is Chino Valley Org_contacts_1639389950950.zip, user name is Perry Scope |
1.2.3.4 |
2021-06-16T09:45:20 PDT |
Success |
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The first line of this article in incomplete and doesn't tell someone how to get here.
DKM: Updated 5 19 24
This current version as of 11 September 2024 is lacking in details. .
The old KB contains so much more details of what is logged in the report.
https://support.everbridge.com/s/article/35311-Event-Log-Report-for-Reporting-Security-and-Contact-Management-Events
The tables from this link should be added to this article: https://manager.everbridge.net/statics/ebsuite-onlinehelp/Responsive_HTML5_24.6.0.224/Account_Settings/Setup/Security_Settings/Event_Log_Report.htm?version=24.6.1.1423%3Frhcsh&rhmapfs=true