EBS: How to Enable Access to Contacts for Manager Portal Users in Everbridge Suite
How do I determine which groups or contacts can be accessed by my Manager Portal users?
How can I grant access to all of my organization's contacts for users with a role of "dispatcher" or "group manager"?
Access to role management depends on your user role. If you are unable to access role management, contact your organization's administrator.
The "dispatcher" role will have access to all contacts and groups within your organization by default, until any specific groups are assigned. Once a single group is assigned to a dispatcher, users with that role will only have access to the groups (and contacts within those groups) specifically assigned.
The "group manager" role will only have access to contacts based on the groups assigned. Follow the steps below to determine which contacts can be selected by your dispatchers or group managers:
Log in to the Manager Portal as an organization administrator with the access tab, or an account administrator.