Groups are a valuable way of organizing contacts for more targeted messages. For instance, a specific truck crew for a fire department, or a select few employees that work the night shift.

To create one manually through the manager portal, hover over the Contacts and Assets tab.

Hover over Contacts, and click Groups.

Access the Contact Groups settings.

Existing groups are listed on the left of the screen.

When a group is selected, its details and options for adding contacts to it are shown in the center.

To create a new standalone group.

Click the "All Contact Groups" folder.

With that highlighted click plus Group, and give the group a unique name.

Enter "Pasadena" in the designated field.

And add a description for your new group. keep both specific and clear.

Enter "Pasadena California Staff" in the provided field.

Now that the group has been created.

You can add existing contacts to it, or create a new contact by clicking the Add Contact drop-down.

Choosing add existing contacts to this group.

Brings up search options to locate and select Contacts.

Once you've selected the contacts you want to add, just click Add to Group.

Access the Linked Calendar feature.

The add a new contact to this Group option.

Brings up a new contact record that can be filled out with appropriate information and saved.

Enter "Garrettson" in the provided field.

The guide covered the detailed steps required to create and manage groups within Everbridge, from accessing contact lists and administration settings to adding new contacts and rearranging groups. By following these instructions, users can effectively organize and manage their group communications for employee training.