Topic

How to create a Conference Bridge in Everbridge Suite.

Description

Conference Bridge in Everbridge 360 allows you to have a conference call with your contacts when you are looking for collaborative feedback. A Conference Bridge can be used during an emergency where contacts need to discuss the situation immediately, or as a convenient way to have a discussion with multiple contacts.

Go to manager.everbridge.net

1. Settings - Conference Bridge

Conference Bridges are created and configured within your organization's notification settings. Be aware that only specific roles within your organization will be able to adjust those settings.

Settings - Conference Bridge

2. Dashboard

Before you can add a Conference Bridge to Notification you'll need to set one up.

Dashboard

3. Dashboard

First, hover over Settings.

Dashboard

4. Dashboard

And click Organization.

Dashboard

5. Settings - Organization Details

From the Settings page.

Settings - Organization Details

6. Settings - Organization Details

Click Notifications.

Settings - Organization Details

7. Settings - Organization Details

And then Conference Bridges.

Settings - Organization Details

8. Settings - Conference Bridges

Settings - Conference Bridges

9. Bridge Name

Now, name the Conference Bridge.

Bridge Name

10. Bridge Name

Bridge Name

11. Select Country

Select the applicable Country.

Select Country

12. Select Country

Select Country

13. Conference Number

And enter a Conference Number.

Conference Number

14. Conference Number

Conference Number

15. Click "Add"

Click Add.

Click 'Add'

16. Conference Bridge Saved

The Conference Bridge has been created. To use this Conference Bridge in a Notification.

Conference Bridge Saved

17. New Communication

Hover over Communications.

New Communication

18. New Communication

Hover over Notifications.

New Communication

19. New Notification

And select New Notification.

New Notification

20. Title

Add the Title.

Title

21. Title

Title

22. Message

The Message.

Message

23. Message

Message

24. Select Conference Bridge

Select the Conference Bridge option.

Select Conference Bridge

25. Select Conference Bridge

Choose the Conference Bridge you just created from the drop-down menu.

Select Conference Bridge

26. Conference Bridge Added

The Conference Bridge has been added to the Notification for you to send.

Conference Bridge Added

27. Send

Send

28. Active / History

Active / History

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