Topic:
How to send a voice notification to contacts that WILL leave a voicemail message AND request confirmation of message receipt.
Description:
Notifications can be sent to contacts that WILL leave a voicemail AND request confirmation of message receipt. This option can be enabled for a single notification or template, or as a default notification setting at the organization level. Review the respective sections below for steps on enabling these options.
Notification Settings (Single Notification or Template)
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Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
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Select the Notifications tab from the top of the page, then +New Notification.
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Create the notification as desired.
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Next to Settings, select Edit.
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Next to Request Confirmation, select the radio button for Yes. 
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Select More Options.
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Next to Voicemail preference, select the radio button for Message with Confirmation.
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Select Send or Save the notification as desired.
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Organization Settings (Default for ALL notifications)
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Log in to the Manager Portal and select the desired organization from the upper right-hand corner.
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Select the Settings tab from the top of the page.
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Select Notifications from the left vertical menu, then Default Options from the sub-menu.
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Next to Request Confirmation, toggle the radio button to On.
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Next to Voicemail Preference, select the radio button for Message with Confirmation. 
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Select Save.
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