There are four features available to record a message for a notification.
Everbridge Recorder
Using the Everbridge recorder allows you to record a message using your computer's microphone. Follow the steps below to use the Everbridge recorder:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
Choose the Notifications tab from the top of the page.
Choose the New Notification button from the top of the page.
Select the radio button for Use a voice recording.
Select the radio button for Use Everbridge recorder.
Select to begin recording your message.
If prompted to give access to your camera and microphone, choose Allow.
Begin speaking your message into your computer's microphone.
Your message must be less than five minutes in length.
Select to stop recording your message.
You may preview your recording by selecting .
If you wish to record your message again, select and repeat steps 6 through 8.
Complete the rest of your notification as needed.
Telephone
Follow the steps listed below to use a telephone to record a voice message:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
Choose the Notifications tab from the top of the page.
Choose the New Notification button from the top of the page.
Select the radio button for Use a voice recording.
Select the radio button for Use a telephone.
Choose the Open recording instructions link.
Follow the telephone recording instructions that display.
Complete the rest of your notification as needed.
Upload a File
NOTE:
The recommended file format is 8KHz, 8bit, mono u-Law or uncompressed PCM WAV and less than 5 minutes in length.
Follow the steps listed below to upload a file:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
Choose the Notifications tab from the top of the page.
Choose the New Notification button from the top of the page.
Select the radio button for Use a voice recording.
Select the radio button for Upload a file.
Choose the Upload a file link.
Select the file to upload.
The file size can not exceed 2.4 megabytes or five minutes in length.
You may preview the file by selecting .
If you wish to upload a different file, select and repeat steps 6 and 7.
Complete the rest of your notification as needed.
TIP:
To convert voice recordings to a compatible format, you can:
Use audio editing software like to record or convert files to u-Law or uncompressed PCM WAV format
Consult with your internal IT department for approved conversion software
Record the message directly within the Everbridge notification system using its built-in recording feature
Text to Speech
The text of a notification is converted into an audio message automatically so phone paths will be able to receive the message, even if a voice recording is not used.
Follow the steps listed below to convert text to voice:
Log in to the Manager Portal and select the desired organization from the upper left-hand corner.
Choose the Notifications tab from the top of the page.
Choose the New Notification button from the top of the page.
Create the notification as needed. The Text-to-speech radio button is selected by default.
Select to preview the text-to-speech message.
Choose Send.
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